Privacy Policy

Privacy Policy

This Privacy Policy describes how Pete's Pranks LLC (referred to as "we" or "us") collects, uses, and discloses your Personal Information when you visit or make a purchase from the petespranks.com website (the "Site").

Collecting Personal Information

When you visit the Site, we collect certain information about your device, interactions with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual as "Personal Information." See the list below for more details about the Personal Information we collect and the reasons for collection.

Device information:

Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, viewed sites or products, search terms, and interactions with the Site. Purpose of collection: to ensure accurate loading of the Site and analyze Site usage for optimization. Source of collection: collected automatically through cookies, log files, web beacons, tags, or pixels when you access our Site. Disclosure for a business purpose: shared with our processor, Shopify.

Order information:

Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, PayPal Email), email address, and phone number. Purpose of collection: to fulfill our contract with you by providing products or services, processing payments, arranging shipping, sending invoices and/or order confirmations, communicating with you, screening orders for potential risk or fraud, and providing information or advertising related to our products or services based on your preferences. Source of collection: collected directly from you. Disclosure for a business purpose: shared with our processor, Shopify, and our 3rd party shipping service.

Customer support information:

Examples of Personal Information collected: email address, name, phone number (if applicable), device information. Purpose of collection: to provide customer support. Source of collection: collected directly from you. Disclosure for a business purpose: none.

MINORS

The Site is not intended for individuals under the age of 16. We do not knowingly collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us at the address provided below to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to assist us in providing our services and fulfilling our contracts with you, as described above. For example:

We use Shopify to power our online store. You can learn more about how Shopify handles your Personal Information by referring to their Privacy Policy: https://www.shopify.com/legal/privacy. We may share your Personal Information to comply with applicable laws and regulations, respond to subpoenas, search warrants, or other lawful requests for information we receive, or to protect our rights.

BEHAVIORAL ADVERTISING

As mentioned above, we use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. For example:

We use Google Analytics to help us understand how our customers use the Site. You can review how Google uses your Personal Information by referring to their Privacy Policy: https://policies.google.com/privacy?hl=en. You can also opt out of Google Analytics by visiting: https://tools.google.com/dlpage/gaoptout. We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases, through the use of cookies or similar technologies (subject to your consent, depending on your location). For more information about how targeted advertising works, you can visit the Network Advertising Initiative's ("NAI") educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising from:

FACEBOOK - https://www.facebook.com/settings/?tab=ads GOOGLE - https://www.google.com/settings/ads/anonymous BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at: http://optout.aboutads.info/.

Using Personal Information

We use your Personal Information to provide our services to you, including offering products for sale, processing payments, shipping and fulfilling your orders, and keeping you informed about new products, services, and offers.

DO NOT TRACK

Please note that because there is no consistent industry understanding of how to respond to "Do Not Track" signals, we do not change our data collection and usage practices when we detect such a signal from your browser.

Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at pete@petespranks.com or by mail using the details provided below:

Pete's Pranks LLC, 842 Upper Union St, Franklin MA, 02038, United States

Frequently Asked Questions

Will My Recipient Know It Came From Me?

No! Unless you choose to leave them a message.

The package is sent from a 3rd party fulfillment center, so none of your information will be on the package.

You have the option of leaving your recipient a message if you wish to identify yourself to them!

What is The Shipping Process?

The ship to information needs to be added on the product page before you add the item to the cart (we will not ask for shipping information during the checkout process).

Packages are sent from our 3rd party fulfillment center, so none of your information with be on the package sent to your recipient.

When Will My Package Be Delivered?

It usually takes us 1-2 business days to fulfill an order. However, in rare circumstances, it could take us a little longer to fulfill an order.

Once your order is ready for shipment, you will receive a shipment confirmation email from us that will include a tracking number so that you can track when your recipient receives the prank!

All packages are sent from our facility in Massachusetts.

Can I Order More Than One Prank At A Time?

Yes! When adding a prank to your cart, you are asked to provide the ship to information for that specific prank.

This way you can add multiple pranks to a single order.

We do not ask for ship to information during the checkout process.

Will I know When My Prank As Been Delivered?

Yes! When we fulfill your order you will be sent a shipping confirmation email that includes tracking information.

You will be able to track when your recipient receives the prank!